Help
Lip Today Support
When contacting support, include the Lip Today app version, iOS version, iPhone model, and a short description of what happened. Do not send coordinates, profile answers, plans or mood, transaction identifiers, receipts, or medical information.
Need help? Email support@kkumapps.com.
Restore a purchase
Open Lip Today’s membership screen and choose Restore Purchases. Use the Apple ID that made the original purchase.
Manage or cancel a subscription
Use Apple’s subscription settings. Deleting Lip Today data or the app itself does not cancel billing.
Use a city instead of device location
If location access is denied or unavailable, choose manual city search. Lip Today uses the selected city’s broad area and time zone for weather context.
A new recommendation is unavailable
New recommendations require an active verified membership, internet access, and current weather. Try again after checking the connection. Previously saved moments remain readable offline and after membership lapse.
Delete local information
In Lip Today Settings, choose Delete Profile and History. This removes the locally stored profile and saved moments from that device. It does not cancel or refund an App Store subscription.
Contact
Developer: KKUM, a sole proprietorship operated by Jaeyoung Kim, Republic of Korea
App support: support@kkumapps.com
General inquiries: hello@kkumapps.com